A: Our Studio is located at 521 Lovell Rd., Suite 205, Knoxville, TN 37932 – directly across from Modern Supply. If you type our business name, Decorating Den Interiors | Kozar Design Team, into your map app, it will take you directly to us. From Lovell Road Exit, turn toward the Harley Davidson sign and turn left at the large Modern Supply sign on to a little road with a white bridge just before the Harley Davidson.

Q: Do I have to take off work in order to work with an interior decorator?

A: We come to you at your convenience. If there is a day that you possibly get home from work a little early, we can plan around that. If not, we will accommodate your schedule.

Q: How does Decorating Den Interiors work?

A: You can walk through a project from beginning to end here on our How We Work page. We offer a complimentary consultation on the first visit where we take a short house tour and discuss your project(s) and priorities. After that initial consultation, you should have a very good idea whether we are a good fit for you. We ask for a 10% retainer based on your investment range for your project (which is rebated back to you the day we install everything). This simply guarantees our design time, as we generally do not charge “by the hour.” Depending on the size of the project, we bring you back designs in about a week, offering you choices in style, fabric, colors and space plan. A 60% deposit is required once your order is placed, then it takes about 6-8 weeks for everything to come in. We install everything in one day.

Q: How can you offer free design services?

A: We are like any other retail establishment in that we buy at wholesale and sell at retail. That is how we support our business.

Q: What happens on my first appointment?

A: We ask to take a 15-20 minute house tour. This allows us to see your style (or discuss a change in style), colors and discuss function of the room(s). We also talk about any projects you may want to begin immediately, or in the future. We review how we work with you. All within your lifestyle, budget and timing. You can walk through a project from beginning to end here on our How We Work page.

Q: How do I determine a budget for my project?

A: We have good, better, best and luxury brands, so we are able to meet most budgets. If you have a pre-determined budget in mind, we can work within that. If you would like us to offer you a budget range we can complete the project within, we can provide a range at that time as well.

Q: Is there a minimum or maximum project size?

A: No. We do everything from one pillow to entire homes!

Q: Will you work with my existing pieces/furnishings that are in the room?

A: Absolutely! We are environmentally friendly and budget conscious with decisions that are made.

Q: Will you go shopping with me, or take me to other stores?

A: No, we do not provide one-on-one shopping services for clients, as it isn’t a part of our business model. We help our clients by going through the 1000s of available options from our quality vendors, and narrowing it down to 2-3 coordinated and carefully selected options. This way, our clients can feel at ease knowing that all of the choices presented will work beautifully. Our curated collection of manufacturers offer everything you could need or want for your home; saving you time and money.

Q: What’s the timeframe to get everything in?

A: We do wait until all of your items have arrived before scheduling your installation. It takes approximately 12-14 weeks; although depending on what your project encompasses, some things will arrive as quickly as 4-6 weeks, others longer. At the design presentation we can give you a timeline for the scope of the pieces you have selected.

Q: Is it returnable?

A: Yes, but it is costly. That’s why we do not let our clients buy anything they do not love! If you should receive something that you are not satisfied with or changed your mind about, there is a 33 1/3% cost, plus shipping, pick-up charges; the credit balance can be used toward future purchase(s). We stand behind all of our products for quality, workmanship and satisfaction.

Q: Can I get a plan and shop retail?

A: No, that is not how we do our business. Our 3D design plans use our specific suppliers; therefore, it would not do you any good. Sizes and scale can vary so much from piece to piece when shopping, there is not way to be sure you are getting a well-designed space. We will not compromise on the quality of our work.

Q: How do I know if you’re the right designer for my project?

A: Our goal is to make the process easy and effortless for you, while giving you a beautiful and functional design. We encourage you to browse our website, look through our portfolio, and read a bit of our blog to get ideas and inspiration for your space. You can read up on our team members and their education and experience, how we work, and a few reasons why to work with us as well. We also have reviews from many of our happy clients available on our website and Google.

Q: How do I determine a budget for my decorating project?

A: During the home tour we are listening to your vision and making a list of the pieces needed to achieve your design ideas. We can provide both lifestyle and luxury designs. At the end of the tour, we will provide you with a range that we can bring your vision to life. From there, you will establish what investment range you feel comfortable with for your design project. If your ideal range is lower than our range, we can also work in stages to achieve your design. We can work as little or as much as you would like to do at a time.

Q: What if I don’t like the design?

A: We listen and ask so many questions during the complimentary consultation to learn what you are wanting and what solutions we need to design for you and your lifestyle. That being said, sometimes we may need to reselect a chair fabric, or find a few more pieces of art since that has a more personal connection. Since we do our design presentations here in our studio we are often able to reselect during the design presentation. We want you to be happy, and we do not let you buy anything you do not love.

Q: How much is an interior designer?

A: Our preferred way to work is on a project basis where we do not charge by the hour, only for the products you purchase. However in the case of remodeling, paint consultations, rendering work, or other instances where products are not involved, we charge $150 per hour in increments of 4 hours.

Q: Does a designer come to my house?

A: Yes, we come to you. For the complimentary consultation, we meet you at your home. Once you decide to work with us, we will measure, take photos, see your existing pieces, colors, and style. We learn what you love about your home and what you want to change. For the design presentation, we invite you to our studio to see the fabrics, finishes, and the presentation on our 60″ flat-screen tv including realistic renderings of how your space will look and high-definition photos of the new pieces we have selected for your home. Once you have made your selections, we handle all of the ordering, shipping, receiving, and scheduling to bring it all to your home. On installation day, we are there with our professional moving crew and installers for a seamless experience for you.

Q: What to expect when redecorating a living room?

A: You can read more about our design process on our How We Work page.

Q: Do you offer American-made furniture options?

A: Yes! We proudly offer a wide range of American-made furniture and décor options. These pieces offer exceptional craftsmanship, shorter delivery times, and no surprise tariffs—making them a smart, stylish choice for your home.

Q: Will tariffs affect the cost of my interior design project?

A: Not necessarily. While some imported items may see price increases due to tariffs, we work with many U.S. and Canadian manufacturers to provide high-quality, tariff-free alternatives that keep your project on budget.

Q: Can I avoid long shipping delays when ordering custom furniture?

A: Absolutely! We source from local North American vendors who typically offer shorter lead times compared to overseas suppliers. That means fewer delays and a smoother design experience for you.

Q: Is locally made furniture more expensive?

A: Not always. While some locally made items may have a higher upfront cost, they often offer better durability, craftsmanship, and no added tariff or overseas shipping fees—saving you money in the long run.

Q: Why should I choose a designer who sources from American vendors?

A: Choosing a designer who works with local vendors means better communication, faster project timelines, and higher-quality products. Plus, it supports local businesses and reduces environmental impact—it’s a win for everyone!

FAQ

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